With Franklin Miller, You're In Good Hands

At Franklin Miller, we provide excellent customer support at every stage of the process. We offer guidance to help you select and specify the best equipment for your application, and guarantee unparalleled support throughout the entire process and lifecycle of the equipment.

From startup support to long-term care, we’re here to help you get the most out of your equipment. Experience the Difference with Franklin Miller’s responsive support, reliable parts, and service you can count on.

Franklin Miller team member removes custom parts from a box.

Our Solutions

Customer Service

Our team is here to support you through the life cycle of the equipment.

  • Order updates and shipping information
  • Direct access to technical and engineering support
  • Fast responses by phone or email
Spare Parts

We make sure you get the right parts when you need them.

  • OEM replacement and wear parts
  • Recommended spare-parts lists
  • Assistance confirming part numbers
  • Rush shipping for urgent needs
Preventative Maintenance

Stay ahead of breakdowns with simple, effective maintenance plans designed around your equipment and workflow.

  • Routine inspections and wear checks
  • Adjustments, lubrication, and tune-ups
  • Clear service reports and recommendations
  • Maintenance schedules tailored to your operation
Field Repairs & Service

If something goes wrong, our field technicians can diagnose issues and get you running again.

  • On-site troubleshooting and diagnostics
  • Mechanical, electrical, and system repairs
  • Emergency service options
  • Upgrade and component replacement assistance
Startup Support

We ensure your machine is set up correctly, operating as intended, and ready for your team to use confidently.

  • Post-installation checks and verification
  • Operational testing and adjustments
  • Performance confirmation
  • Guidance for operators before full production begins
Training

We make sure your team feels confident and capable operating and maintaining your machinery.

  • Daily operation and safety
  • Basic maintenance and care
  • Troubleshooting guidance
  • Tips for maximizing equipment performance

O&M Manuals and Documentation

We aim to provide clear documentation that makes operation and maintenance easier. Every machine comes with the resources your team needs. Manuals are available for most machines. You simply need to provide the location, model and serial number of the equipment and we can help.

Manuals Include:

  • Operation and safety instructions
  • Maintenance steps and schedule
  • Parts lists, diagrams and reference materials
  • Troubleshooting guides

For Any Questions or Comments

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